Refund policy

Return & Refund Policy ：

We hope you to be completely satisfied with your purchase.

If you need to return an item, please review our policy below:

Standard Items : We accept return requests within 30 days from the date of delivery. • Item Condition: Returned items must be in brand-new, undamaged, and unused condition, complete with original packaging and all accessories. 

Return Shipping: Customers are responsible for all return shipping costs. 

Refund Processing: Once we receive and inspect your return to confirm it meets our conditions, a refund will be issued to your original payment method promptly.

 Customized & Personalized Items :All custom, customized, or personalized items are non-returnable and non-refundable. Please review your order details and specifications carefully before placing an order.

Return Warehouse & Contact : If you need to return an item, please contact us at lucianortize@gmail.com to obtain the specific return address and authorization. • Warehouse Location: Our return warehouse is located in the United States.